Check your refuse and recycling collection day
We collect refuse (general rubbish) and recycling from households on an alternating weekly schedule. This means that your refuse will be collected one week, and your recycling the next.
Collections which follow a bank holiday will usually be a day later than normal, for the rest of the week. Collections over the Christmas and New Year period follow an amended schedule.
Refuse and recycling collection schedule
Please use our online tool to find your collection day. You will need to enter your house name/number, and the name of your road.
You can then download the refuse and recycling collection schedule, to keep track of our alternate weekly schedule.
Please note: If you need to view the collection schedule for an address in the Mid Suffolk district, please visit the Mid Suffolk District Council website instead. If you are unsure which district the address is in, you can find your local council online.
If you need help to find your refuse and recycling collection day, please email Waste Services.
Bin collection delays
Sometimes, collections can be delayed for reasons outside of our control.
If your bin has not been emptied as scheduled, please check for service delays or report a missed collection.