Please wait until 5.30pm on your collection day to report a missed collection
We collect more than 100,000 bins across the districts every week.
Sometimes, collections can be delayed due to dustcart breakdowns or crew sickness. Or, the bins could not be accessed because of roadworks or parked vehicles.
Delayed collections
The table below details any known delays to our collection service. We update this table every working day.
If your road/area is listed, it means we are already aware that you haven't had a collection. Therefore, please do not report a missed collection. Instead, continue to leave your bin out. We will empty it as soon as possible.
| Type of collection |
Status/delays |
| Refuse (general rubbish) |
Beyton Road - Thurston (Road Closed)
Broad Road - Bacton (Roadworks)
Drinkstone Road - Gedding (Roadworks)
Park Road - Drinkstone (Roadworks)
Woodland Close - Onehouse (Roadworks) Blackbird Close - Thurston
Howes Avenue - Thurston
Lapwing Close - Thurston
Partridge Close - Thurston
Pheasant Close - Thurston
Robin Close - Thurston
Wren Close - Thurston
|
| Recycling |
Acton Close - Sudbury
Applegate Mews - Great Cornard
Bentley Lane - Belstead
Bottle Bridge Road - Wenham Parva
Brundon Lane - Sudbury
Bucks Horn Place - Belstead
Bucks Horns Lane - Belstead
Butt Road - Great Cornard
California Lane - Hintlesham
Chapel Lane - Belstead
Charity Lane - Belstead
Chattisham Road - Copdock And Washbrook
Cherrytree Road - Great Cornard
Church Lane - Copdock
Elm Lane - Copdock And Washbrook
Grove Hill - Belstead
Hawthorn Road - Great Cornard
Hollow Road - Copdock And Washbrook
Holly Lane - Belstead
Ivy Tree Lane - Hadleigh
Lindsey Avenue - Great Cornard
Maldon Court - Great Cornard
Mill Farm Place - Belstead
Moyes Place - Belstead
Oak Grove - Sproughton
Old London Road - Copdock And Washbrook
Pigeons Lane - Copdock And Washbrook
Poplar Road - Great Cornard
Raydon Road - Hintlesham
Shelley Avenue - Great Cornard
Sproughton Court - Sproughton
St Gregorys Court - Sudbury
Swan Hill - Sproughton
The Street - Belstead
The Street - Great Waldingfield
Washbrook Road - Chattisham
Wenham Road - Copdock And Washbrook Plus delays to recycling collections from properties serviced via a smaller dustcart |
| Garden waste (brown bin) |
Gules Green Lane - Fressingfield (Roadworks)
Old Paper Mill Lane - Claydon (Parked Vehicle) Amis Close - Stowmarket
Arbon Road - Stowmarket
Archer Drive - Stowmarket
Beech Terrace - Stowmarket
Beeching Close - Stowmarket
Binyon Close - Stowmarket
Blake Road - Stowmarket
Bond Street - Stowmarket
Boulters Close - Stowmarket
Boulters Way - Stowmarket
Brett Drive - Stowmarket
Britten Avenue - Stowmarket
Brooke Way - Stowmarket
Burns Drive - Stowmarket
Bury Road - Stowmarket
Bury Street - Stowmarket
Byron Close - Stowmarket
Cardinalls Road - Stowmarket
Cavendish Road - Stowmarket
Chaucer Close - Stowmarket
Cherry Tree Road - Stowmarket
Chilton Avenue - Stowmarket
Chilton Way - Stowmarket
Church Walk - Stowmarket
Clovers Court - Stowmarket
Constable Way - Stowmarket
Creeting Road West - Stowmarket
Crown Street - Stowmarket
Curwen Road - Stowmarket
Delius Close - Stowmarket
Downside - Stowmarket
Durrell Road - Stowmarket
Eastward Place - Stowmarket
Edinburgh Close - Stowmarket
Eliot Way - Stowmarket
Elizabeth Way - Stowmarket
Elm Road - Stowmarket
Finborough Road - Onehouse
Finborough Road - Stowmarket
Fuller Way - Stowmarket
Gainsborough Road - Stowmarket
Gipping Way - Stowmarket
Golding Way - Stowmarket
Gowle Road - Stowmarket
Grebe Close - Stowmarket
Hall Road - Stowmarket
Hamilton Way - Stowmarket
Heron Close - Stowmarket
Hillier Road - Stowmarket
Holst Mead - Stowmarket
Iliffe Way - Stowmarket
Jarmain Road - Stowmarket
Kent Road - Stowmarket
Keyes Close - Stowmarket
Kingsmead Road - Stowmarket
Kipling Way - Stowmarket
Langford Close - Stowmarket
Lowry Way - Stowmarket
Lydgate Road - Stowmarket
Mallard Way - Stowmarket
Margaret Road - Stowmarket
Masefield Road - Stowmarket
Meadow Close - Stowmarket
Milton Road North - Stowmarket
Newbolt Close - Stowmarket
Newton Road - Stowmarket
Onehouse Road - Stowmarket
Orchard Court - Stowmarket
Owen Way - Stowmarket
Oxenham Way - Stowmarket
Pages Close - Stowmarket
Pound Lane - Stowmarket
Priestly Close - Stowmarket
Purcell Road - Stowmarket
Read Close - Stowmarket
Recreation Road - Stowmarket
Regent Street - Stowmarket
Ridgeway - Stowmarket
Ruskin Close - Stowmarket
Rydal Close - Stowmarket
Sassoon Crescent - Stowmarket
Shakespeare Road - Stowmarket
Sheridan Close - Stowmarket
Soames Close - Stowmarket
Sorley Road - Stowmarket
Spencer Way - Stowmarket
Spring Row - Stowmarket
St Edmunds Close - Stowmarket
St Edmunds Road - Stowmarket
St Georges Close - Stowmarket
St Marys Close - Stowmarket
St Marys Road - Stowmarket
St Peters Close - Stowmarket
St Peters Road - Stowmarket
Stowupland Street - Stowmarket
Swan Close - Stowmarket
Tavern Street - Stowmarket
Temple Bar Mews - Stowmarket
Thackeray Grove - Stowmarket
The Becketts - Stowmarket
The Osiers - Stowmarket
Thirlmere Drive - Stowmarket
Thomas Arne Close - Stowmarket
Thurlow Court - Stowmarket
Tippett Avenue - Stowmarket
Town Green - Stowmarket
Treeview - Stowmarket
Turner Road - Stowmarket
Tydemans Court - Stowmarket
Tynan Crescent - Stowmarket
Union Street East - Stowmarket
Union Street West - Stowmarket
Victoria Road - Stowmarket
Violet Hill Road - Stowmarket
Walnut Tree Walk - Stowmarket
Walton Close - Stowmarket
Wash Lane - Onehouse
West View - Stowmarket
Willow Gardens - Onehouse
Winchester Close - Stowmarket
Windermere Road - Stowmarket
Woodcote - Stowmarket
Woodside - Stowmarket
Wordsworth Road - Stowmarket |
| Business waste |
Service up to date |
| Clinical waste |
Service up to date |
| Glass |
Service up to date |
Report a missed collection
We are unable to make a return if:
- our bin collection advice was not followed. (For example, if you did not put the correct bin out by 6.30am)
- your bin contained non-accepted items
- black sacks left by the bin were not taken
- the bin has been refilled
- your bin was only partially emptied. Please make sure no items are lodged, or stuck in the bin, so it can be fully emptied next time
Please note that crews will log if there was a reason why they couldn't empty a bin. Dustcart camera footage may be viewed to check if the collection was actually missed, or whether the bin was out, before a return can be made.
Missed collections must be reported to us within two working days of it being missed.
Report a missed collection
Once you've submitted your report, please continue to leave your bin out and we will aim to make a return within five working days.
We will only contact you if we need further information, or the crew recorded a reason as to why the bin was not emptied.
How we use your information
If you would like to know how our Waste Services team use any personal information you provide us, please read our privacy notice.
