Leaseholders

A leaseholder is a person who holds a long lease of a flat, or maisonette. You will be the legal owner of the flat, for the full period of the lease.

We still provide services to communal areas and maintain the exterior of the block.

What is a lease?

A lease is a legal agreement between you (the leaseholder) and us (the landlord). Every landlord has a responsibility to make sure that the terms and conditions of the lease are met.

Your lease will include a plan of your property. It will detail what was included at the time of the sale (for example, a garden or parking space).

Our responsibilities as a landlord

We are responsible for the main structure of the building, common areas and any shared services. These may include:

communal window frames
lifts
loft spaces
door entry systems
caretaking of communal areas
grounds maintenance of communal areas
estate and block lighting

We will also arrange building insurance. We will contact you before we intend to start any major works.

Your responsibilities as a leaseholder

Your responsibilities will be set out in your lease. They will generally include:

looking after the contents of your home
paying service charges
keeping your home in good repair
the behaviour of other members of your household, and any visitors
ensuring that they do not cause any nuisance, or harass neighbours
telling us if you sublet your property
knowing what to do in the case of an emergency, and ensuring fire safety measures are maintained and in good working order. Please click here for fire safety information.

Your lease will also detail what you are not allowed to do, as a leaseholder. Examples include:

Not make any structural changes or additions to your home, without our written permission
Not to keep any pets without our permission
Not do anything that might make the building insurance invalid
Not put adverts in flat windows
Not use the property for anything other than a living space

Please note that lease agreements will vary from building to building.