Our Customer Access Points
We have several Customer Access Points across the two districts, where you can visit us and speak with Council officers.
Please note that our Customer Access Points are closed on bank holidays.
Eye
Address
Eye Library, 6 Cross Street, Eye, IP23 7AB
Opening hours
Every Friday from 9.15am - 12.30pm, alongside Citizens Advice
Hadleigh
Address
Hadleigh Library, 27-29 High Street, Hadleigh, IP7 5AG
Opening hours
Every Wednesday from 1.30pm - 4.30pm
Shotley
Address
Shotley Village Hall, The Street, Shotley, IP9 1LX
Opening hours
The last Friday of every month, from 1pm - 4pm
Please note that the Shotley Customer Access Point will not be open on Friday 27 March 2026. Sorry for the inconvenience.
Stowmarket
Address
54 Ipswich Street, Stowmarket, IP14 1AD
Opening hours
Monday 9am - 5pm
Tuesday 10am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 4.30pm
Sudbury
Address
Sudbury Library, Market Hill, Sudbury, CO10 2EN
Opening hours
Every Monday from 9am - 5pm, every Thursday from 9am - 5pm