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Council Tax Reminder notices further information

Don’t lose your right to pay by instalments. Set up a Direct Debit today and choose your payment date .

For Babergh - 1st, 8th, 15th, 22nd or 28th

For Mid Suffolk - 1st, 8th, 15th or 22nd

Convenient ways to pay your Council Tax Bill

  • Direct Debit The convenient, modern way to pay from a current bank account. All your payments will be protected by the Direct Debit guarantee.
  • Online You can pay by your debit or credit card
  • By phone 0300 1234 000 (available 24hrs).

Contact us

Online Key - You can view your account online, using your online key which is supplied. Your online key will be updated every time a new bill or notice is produced.

Moving Home - Please use the change of address form

Applying for a single person discount - Please use the self service form

Phone- If you are experiencing financial difficulty and you are unable to bring your account up to date:

  • you can request an arrangement by completing the Special Payment Arrangement Form, or
  • we may be able to rearrange your instalments to make them more manageable. Contact us on 0300 1234 000 (weekdays 9.00am to 5.00pm)

You could be eligible for Council Tax Reduction which helps towards paying your Council Tax. For further information and to find out if you qualify for Council Tax Reduction by using the online calculator. If you are of working age you may also be entitled to Universal Credit. You can apply for Universal Credit at www.gov.uk/apply-universal-credit. If you are entitled to Universal Credit the Department of Works and Pension may inform the Council and we will use this as your application for Council Tax Reduction.

Combating Fraud

This authority is under duty to protect the public funds it administers and may use the information held on our records for the prevention and detection of fraud. It may share this information with other bodies responsible for auditing or administering funds for these purposes. 

When you contact us we do not disclose any information until we are satisfied you are the individual named on the account. To establish this you will be asked certain questions to verify your identity. We cannot discuss your account with a third party without your written authority to do so.

Free advice on money and debt

For free advice on money and debt, contact any of the agencies below who will be able to offer support:

Step Change Debt Charity - 0800 138 1111 www.stepchange.org

Citizen’s Advice - 0300 330 1151 www.citizensadviceipswich.org.uk

National Debtline - 0808 808 4000 www.nationaldebtline.org