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Our tenants

Our Tenancy Management team are currently experiencing a high level of demand, and our capacity to respond to new queries is temporarily limited.

Any enquiry that you submit will be logged. However, there may be a delay before we are able to respond to you in full.

We are working hard to restore full service as quickly as we can, and we appreciate your patience and understanding during this time.

If your query is urgent, please contact Customer Services on 0300 123 4000.

We work hard to make sure that our tenants are able to request and access our services online, wherever possible.

On our website, you can pay your rent, request a repair or a change to your home, or report antisocial behaviour.

You can also manage your rent and account information via our Tenant Portal.