Keeping your home safe

Housing Portal Icon

Housing Handbook Icon

Tenant Handbook

Information on how to keep your home safe, protected and a healthy place for you to live.

Left Panel Title

Information for our tenants

Emergency repairs

What is an emergency repair and how to report it.

Health and safety

Access our health and safety policies, policy summaries, and health and safety guidance

Our external contractors

Download our guide to the external contractors that we use to carry out safety checks, repairs and maintenance

Cracks and structural issues

Download our guide to cracks and structural issues, which helps you decide which cracks you should report

Insuring your Council home

We recommend that you take out home contents insurance, to protect your belongings

What to do when you go away

Find out about the things you should do at home before going away

Damp, mould and condensation

Download our guide to damp and mould in your home, and learn how to report it

Right Panel Title

Resources

Information for landlords

Minimum Energy Efficiency Standards

These standards are in place to improve the fuel efficiency of homes, and reduce fuel poverty

Right Panel Title

Left Panel Title

Information for all residents

Right Panel Title